What to Expect from a Social Media Agency Service

Social media is an increasingly popular means of advertising and marketing, especially for small businesses. That’s why it’s important to hire a company to manage your social presence to get the exposure you deserve. Here are several things to expect from a social media agency when you hire one for your business.

1. They’ll have a plan.

Whether you have a follower count of 100 or 100,000, a social media agency service will have an organized game plan in place to boost your numbers and improve your engagement. Many agencies offer a complimentary consultation to gather information on your business, as well as its needs and goals for social media.

2. They’ll have a budget.

Even if you don’t have an exact idea of your social media goals, a social media agency should have a plan with specific figures for the amount of money you will be spending on marketing. A good agency will pay attention to your company’s unique needs and wants, even if that means getting creative with their marketing campaigns.

3. They’ll be there when you need them.

A social media agency should be available to answer questions and make changes at any time of the day or night, not just during business hours. After all, social media is an extension of your business, not just a part-time hobby, so it’s important to have someone always available to answer questions and provide information to your fans and followers.

4. They’ll have control over your pages/accounts/profiles.

A social media agency will have control over the pages you have set up on social media sites, as well as your profiles on any other site that offers an account. Simply put, they will help you manage your social media accounts so that you don’t have to do it yourself.

5. They’ll have a plan for posting/sharing content.

While no social media management agency will make you share your updates not only on the day of their choosing, they will show you how to get the most out of your social media marketing strategies. They’ll even help you come up with a plan for sharing updates so that each one is engaging and close to your follower’s hearts.

6. They’ll be there as a resource whenever you need them.

The social media agency will be there for you if you have questions about Facebook, Twitter, LinkedIn, etc. Experts can help with any issues you might encounter when using social media sites to market your business.

7. They’ll have a social media policy and guidelines.

A social media agency should give you a comprehensive overview of what they are doing on a day-to-day basis and their guidelines when it comes to implementing their plans.

8. They’ll have the tools and knowledge to get the job done.

A good agency will be able to let you know what the best social media tools are, as well as show you how they can benefit your business.

In the end, a good social media agency will not only help you get the most out of your online marketing strategies, but they’ll also give your business a personality.


A social media agency can make all the difference when it comes to your company’s online presence. The right agency can not only double or triple your followers, and they will help you get more bang for your buck with their unique ideas and strategies.